What is Sed and how does it work as a cloud & AI assistant?

Sed is an AI-powered assistant built into the Sedai platform that answers questions about your cloud and AI infrastructure, including cost, savings, and optimization opportunities. Sed can take direct actions—such as adjusting resource settings or creating groups—within the chat interface, streamlining both information retrieval and execution. Sed is accessible from the header, expandable to a full panel or page, and is designed to grow with your organization as new capabilities are added. Note: Sed launches with a focused set of capabilities and expands over time; some advanced features may require integration with Sedai's broader platform.

What problems does Sed solve for cloud and AI teams?

Sed addresses the challenge of fragmented cloud and AI infrastructure knowledge, where cost data, optimization opportunities, and resource configurations are scattered across multiple tools and teams. By centralizing answers and enabling direct action in one interface, Sed eliminates the need to manually gather context from different dashboards or colleagues. This reduces operational friction and accelerates both decision-making and execution. Note: Sed is best suited for teams seeking to unify cloud operations and automate routine tasks; highly specialized or custom workflows may require additional configuration.

How does Sedai ensure safe, autonomous optimizations in production environments?

Sedai is designed with safety as a core principle. It is the only cloud optimization platform with patented technology for making safe, autonomous optimizations in production without causing incidents or breaching Service Level Objectives (SLOs). Sedai performs continuous health verification, makes incremental changes, and automatically rolls back if risk is detected. This approach contrasts with tools that make all-at-once changes, reducing the risk of outages. Note: While Sedai's safety mechanisms are robust, detailed limitations are not publicly documented; ask sales for specifics regarding edge cases or highly regulated environments.

What actions can Sed perform directly from the chat interface?

Sed can answer questions about cloud spend, identify savings opportunities, report on how much Sedai has saved, adjust resource settings, add or remove resources from groups, create new dynamic groups, guide onboarding for new accounts or clusters, and build spot reports with supporting visualizations. Note: Some advanced actions may require integration with the full Sedai platform or additional permissions.

What integrations does Sedai support for cloud and AI operations?

Sedai integrates with 12 APMs (including Prometheus, Datadog, AWS CloudWatch, Azure Monitor, and Google Cloud Monitoring), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM tools (ServiceNow, PagerDuty, Jira), notification platforms, runbook automation, and optimizes resources across AWS, Azure, and GCP. Note: Integration availability may vary by environment; check documentation for compatibility with your stack.

What technical documentation is available for Sedai and Sed?

Sedai provides comprehensive onboarding guides, Kubernetes optimization documentation, Databricks optimization instructions, and GPU optimization resources. These are available at docs.sedai.io/get-started. Note: Documentation is regularly updated; some advanced use cases may require direct support.

Who can benefit from using Sed and the Sedai platform?

Sed and Sedai are designed for IT/cloud operations managers, FinOps leads, technology executives (CTO, CIO, VP Engineering), SREs, platform engineers, and organizations focused on cloud cost efficiency, performance, and operational automation. Industries represented in case studies include cybersecurity (Palo Alto Networks, KnowBe4), beauty/personal care (Belcorp), travel/hospitality (Campspot), background check services (Inflection), and customer engagement software (Freshworks). Note: Teams with highly specialized or legacy environments may require additional integration work.

What business impact can customers expect from Sedai?

Customers using Sedai can achieve up to 50% reduction in cloud costs, reduce latency by up to 75%, decrease failed customer interactions by up to 70%, and realize up to 6X productivity gains for engineering teams. These outcomes are based on real-world deployments, such as KnowBe4's 99.5% reduction in response time and Palo Alto Networks' $3.5 million in savings. Note: Actual results may vary depending on environment complexity and adoption scope.

Can you share specific customer success stories using Sedai?

Yes. KnowBe4 achieved up to 50% cost savings and reduced average response time from 18.5 seconds to 80 milliseconds (99.5% reduction). Palo Alto Networks saved $3.5 million through Sedai's optimization. Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% reduction in latency. For more, see Sedai's resources page. Note: Results are customer-specific and may not be representative of all environments.

How long does it take to implement Sedai and start using Sed?

Initial setup for general use cases can be completed in as little as 15 minutes using agentless or agent-based deployment. AI Agent Optimization typically takes two to three weeks. For Databricks environments, setup can be completed in under 15 minutes. Note: Implementation time may vary for complex or highly customized environments.

What support resources are available for onboarding and ongoing use?

Sedai offers personalized onboarding sessions, extensive documentation, and a community Slack channel for real-time assistance. Customers also benefit from a free Proof of Value and a 30-day free trial. Note: Some advanced support options may require a paid plan or enterprise agreement.

How is Sedai priced and what does the pricing include?

Sedai uses a resource-based pricing model, where costs are determined by the resources optimized and the value delivered. For Kubernetes environments, tailored pricing is available. All costs are transparently outlined on the Sedai pricing page, with no hidden fees. Discounts from connected cloud billing accounts (e.g., Reserved Instances, Savings Plans) are factored into cost and savings calculations. Note: For specific pricing details or custom use cases, contact Sedai sales.

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit the Sedai Security page. Note: For additional certifications or compliance requirements, contact Sedai directly.

Are there any limitations or scenarios where Sedai or Sed may not be the best fit?

Detailed limitations are not publicly documented. For highly regulated industries, legacy environments, or advanced customization needs, contact Sedai sales for specifics. Sedai is best suited for organizations seeking autonomous, safe optimization of cloud and AI infrastructure with modern stacks. Note: Always validate compatibility with your technical and compliance requirements before adoption.

Sed is Your Cloud & AI Assistant

No one knows your entire stack like Sed. Meet the AI assistant that answers any question about cost, savings, and opportunities, across your infrastructure. Sed even makes changes for you, directly in chat.

Why We Built Sed

Knowledge about your cloud & AI infrastructure is scattered. Cost data exists in one tool, optimization opportunities in another, and resource configuration somewhere else. Different teams each hold a different piece of the picture. The result? Getting a clear answer (and acting on it) is way harder than it should be.

The full picture lives across dashboards, not in one place.

Answering a simple question — what's driving spend, where the savings opportunities are, how much have we saved — often means pulling context from multiple views, or from whichever teammate happens to hold that piece of the picture.

Knowing the answer and acting on it are two different steps.

Even once you've tracked down the right information, making the change — standing up a resource group, adjusting a setting — is a separate, multi-step flow, disconnected from wherever you found the answer.

Platform capabilities shouldn't be walled off in their own UI.

Teams increasingly want to reach a platform's capabilities from wherever they're already working — not from a separate login.

How Sed Works

Sed lives in the header, expandable to a full panel or full-page view. Ask a question and get an answer; ask it to act and it gets to work — all in the same conversation.

Answer Questions About Cost & Opportunities

Ask what's driving spend, where your best savings opportunities are, or how much Sedai has already saved you.

Adjust Settings and Manage Groups

Ask Sed to adjust resource settings, add or remove resources from a group, or create a new dynamic group.

Get Guided Toward Onboarding

Ask Sed to help add a new account or cluster, and it points you to the right place to start.

Build a Spot Report on the Fly

Ask a question that needs more than a one-line answer, and Sed pulls in supporting visualizations to build a quick report.

We Designed Sed to Grow with You

Sed launches with a focused set of capabilities, but it's designed as a foundation. Every new skill added to Sed over time also becomes available through Sedai's MCP integration — the same capabilities, extended into the agents and tools your team already uses.

As Sed's capabilities grow, so does what you can do with Sedai, even from outside the Sedai UI.

Frequently Asked Questions

Product Information: Sed & Sedai Platform