Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, and VMs. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. A free tier and a 30-day free trial are available for new users. Note: For Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs and determine the best pricing structure. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What features does Sedai offer for cloud cost optimization?
Sedai provides autonomous optimization, continuous workload rightsizing, cluster compaction, FinOps observability, and cost attribution. It supports full-stack cloud coverage—including containers, VMs, serverless, storage, and data/streaming. Sedai also offers enterprise-grade governance, updating your Infrastructure as Code (IaC) to ensure cost savings persist without configuration drift. Note: Sedai's autonomous actions are best suited for environments where gradual, validated changes are acceptable; teams requiring manual approval for every change may need to adjust autonomy settings.
How does Sedai ensure optimizations won’t impact performance or availability?
Sedai is designed with safety as a core principle. It performs continuous health verification, automatic rollbacks, and incremental changes to validate every optimization in real time. Optimizations are based on your SLOs and real application behavior, not just static infrastructure metrics. This approach minimizes risk and prevents incidents or SLO breaches. Note: While Sedai's safety mechanisms are robust, organizations with highly custom or legacy environments should validate compatibility during onboarding.
What integrations does Sedai support?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), Infrastructure as Code and CI/CD (GitHub, GitLab, Bitbucket, Terraform), ITSM (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless platforms (AWS Lambda, AWS Fargate). Note: Some integrations may require additional setup time depending on your environment's complexity.
What technologies and environments does Sedai support?
Sedai supports containers (Amazon EKS, Kubernetes, AWS ECS), serverless (AWS Lambda), VMs (EC2), storage services (AWS EBS), and a wide range of cloud platforms including Azure AKS, Google GKE, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, Platform9, and Amazon Fargate. Note: Some advanced features may be limited to specific platforms; check documentation for details.
Use Cases & Benefits
What business impact can customers expect from using Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, and 6X productivity gains by automating routine tasks. Sedai also reduces failed customer interactions by up to 50% and delivers measurable ROI—often with financial payback in under six months and ROI greater than 400%. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Note: Actual results may vary depending on workload and environment complexity.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership (CTO, CIO, VP Engineering), platform engineering, and site reliability engineering (SRE) teams. It is used across industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Organizations with highly specialized or legacy infrastructure should review compatibility before adoption.
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies, operational toil, performance and latency issues, lack of proactive issue resolution, complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. It automates repetitive tasks, rightsizes workloads, and bridges the gap between visibility and action. Note: Teams with unique compliance or change management requirements should validate Sedai's governance features during onboarding.
Technical Requirements & Implementation
How long does it take to implement Sedai?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations with CI/CD and other tools may require more time depending on complexity. Note: Large-scale or highly customized environments may require additional validation steps.
What technical documentation is available for Sedai?
Sedai provides a comprehensive Getting Started Guide, a Kubernetes Optimization Guide, and a detailed platform overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai's technical team.
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements for data protection and compliance. For more details, visit the Sedai Security page. Note: For industry-specific compliance needs, contact Sedai for details on additional certifications or attestations.
Customer Proof & Success Stories
Can you share specific case studies or success stories of Sedai customers?
Yes. KnowBe4 achieved up to 50% cost savings in production and saved $1.2 million on AWS costs. Palo Alto Networks saved $3.5 million through Sedai's optimization. Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% reduction in AWS Lambda latency. For more, visit sedai.io/customers. Note: Results are specific to each customer environment and use case.
What industries are represented in Sedai's case studies?
Sedai's case studies include customers from cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). Note: Industry-specific requirements may affect implementation details.