Frequently Asked Questions

About Sedai & Company Vision

Why was Sedai founded?

Sedai was founded to eliminate the repetitive and unfulfilling toil engineers face in cloud operations, such as right-sizing containers and manual optimizations. The company’s mission is to free millions of engineers from these tasks by creating the world’s first self-driving cloud, enabling them to focus on impactful work and innovation.

What is Sedai's core mission?

Sedai’s core mission is to revolutionize cloud management by building the world’s first autonomous, self-driving cloud platform. This platform aims to eliminate manual toil for engineers, making cloud operations safer, faster, and more cost-effective.

Who leads Sedai?

Sedai is led by a team of experts in autonomous systems, including Suresh Mathew (Founder & CEO), Benji Thomas (Co-founder & CTO), Vaneet Bhaskar (CRO), and Oksana Patel (VP, Marketing).

Who are Sedai's investors?

Sedai is backed by world-class investors who support its mission to transform cloud operations. Specific investor names are not listed on the company page, but their backing is highlighted as a mark of credibility.

What are some key metrics that demonstrate Sedai's impact?

Sedai manages $3 billion in total cloud spend for enterprise customers, has performed over 25 million optimization actions, and has caused zero production incidents, demonstrating its reliability and effectiveness.

What does the quote from Sedai's CEO mean for users?

Suresh Mathew, Sedai’s CEO, emphasizes that engineers should not spend their time on repetitive optimizations. Sedai was built to provide a safe, efficient, and autonomous platform that just works, freeing engineers to focus on more meaningful work.

How does Sedai define 'toil' in engineering?

Sedai defines 'toil' as repetitive, manual tasks in cloud operations—such as right-sizing containers and managing optimizations—that do not contribute to innovation or impactful engineering work.

What is the significance of Sedai's 'self-driving cloud'?

The 'self-driving cloud' refers to Sedai’s autonomous platform that manages and optimizes cloud resources without manual intervention, aiming to make cloud operations more efficient, reliable, and cost-effective for businesses and engineers.

How does Sedai support its mission with real-world results?

Sedai supports its mission by managing billions in cloud spend, performing millions of optimization actions, and maintaining a record of zero production incidents, all of which are concrete proof points of its platform’s reliability and value.

Where can I find customer testimonials about Sedai?

You can find customer testimonials and success stories on the Sedai customers page, where real users share their experiences and outcomes with the platform.

Product Information & Features

What products and services does Sedai offer?

Sedai offers an autonomous cloud management platform that optimizes cloud operations for cost, performance, and availability. Key offerings include autonomous optimization, proactive issue resolution, release intelligence, and full-stack coverage across AWS, Azure, GCP, and Kubernetes. Specialized products include Sedai for S3 and Release Intelligence.

How does Sedai's autonomous optimization work?

Sedai uses machine learning to autonomously optimize cloud resources, eliminating manual intervention. It continuously rightsizes workloads, eliminates waste, and optimizes for cost, performance, and availability based on real application behavior.

What is Sedai for S3?

Sedai for S3 is a specialized solution that optimizes Amazon S3 costs by managing Intelligent-Tiering and Archive Access Tier selection. It delivers up to 30% cost efficiency gain and 3X productivity gain by reducing manual S3 management effort.

What is Release Intelligence in Sedai?

Release Intelligence is a feature that tracks changes in cost, latency, and errors for each deployment, helping teams improve release quality and minimize risks during deployments.

What modes of operation does Sedai support?

Sedai supports three modes of operation: Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution), providing flexibility for different operational needs.

What are the key capabilities and benefits of Sedai's platform?

Sedai’s platform offers autonomous optimization, proactive issue resolution, full-stack cloud coverage, smart SLOs, release intelligence, plug-and-play implementation, multiple operation modes, enhanced productivity, and safety-by-design. These capabilities reduce cloud costs by up to 50%, improve performance, and deliver up to 6X productivity gains.

What technical documentation is available for Sedai?

Sedai provides detailed technical documentation covering platform features, setup, and usage. Access the documentation at docs.sedai.io/get-started and explore additional resources at sedai.io/resources.

What integrations does Sedai support?

Sedai integrates with monitoring and APM tools (Cloudwatch, Prometheus, Datadog, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitLab, GitHub, Bitbucket, Terraform), ITSM tools (ServiceNow, Jira), notification tools (Slack, Microsoft Teams), and various runbook automation platforms.

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security and compliance standards for data protection. More details are available on the Sedai Security page.

Implementation & Ease of Use

How long does it take to implement Sedai?

Sedai’s setup process is quick and efficient: 5 minutes for general use cases and up to 15 minutes for specific scenarios like AWS Lambda. For complex environments, timelines may vary and a demo is recommended.

How easy is it to get started with Sedai?

Getting started with Sedai is simple: it offers plug-and-play implementation, agentless integration via IAM, personalized onboarding sessions, and extensive documentation. A 30-day free trial is also available for risk-free evaluation.

What support resources does Sedai provide for onboarding?

Sedai provides personalized onboarding calls with its engineering team, a dedicated Customer Success Manager for enterprise customers, detailed documentation, a community Slack channel, and email/phone support.

What feedback have customers given about Sedai's ease of use?

Customers consistently praise Sedai’s simplicity, quick setup (5–15 minutes), agentless integration, and comprehensive onboarding support. The 30-day free trial and extensive resources further enhance ease of use.

Is there a free trial for Sedai?

Yes, Sedai offers a 30-day free trial, allowing users to experience the platform’s value firsthand without financial commitment. Sign up at app.sedai.io/signup.

Use Cases & Business Impact

What core problems does Sedai solve?

Sedai addresses cost inefficiencies, operational toil, performance and latency issues, lack of proactive issue resolution, complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and FinOps teams.

What business impact can customers expect from using Sedai?

Customers can expect up to 50% cloud cost savings, 75% latency reduction, 6X productivity gains, 50% fewer failed customer interactions, and improved release quality. Notable results include $3.5M saved by Palo Alto Networks and 50% cost savings by KnowBe4.

Who can benefit from using Sedai?

Sedai is designed for platform engineers, IT/cloud ops, technology leaders, site reliability engineers (SREs), and FinOps professionals in organizations with significant cloud operations across industries such as cybersecurity, IT, finance, healthcare, travel, and e-commerce.

What industries does Sedai serve?

Sedai serves a diverse range of industries, including cybersecurity (Palo Alto Networks), IT (HP), financial services (Experian, CapitalOne Bank), security awareness training (KnowBe4), travel (Expedia), healthcare (GSK), car rental (Avis), retail/e-commerce (Belcorp), SaaS (Freshworks), and digital commerce (Campspot).

Can you share specific customer success stories?

Yes. KnowBe4 achieved 50% cost savings and saved $1.2M on AWS. Palo Alto Networks saved $3.5M and reduced Kubernetes costs by 46%. Belcorp reduced AWS Lambda latency by 77%. More stories are available on the Sedai resources page.

Who are some of Sedai's customers?

Notable customers include Palo Alto Networks, HP, Experian, KnowBe4, Expedia, CapitalOne Bank, GSK, and Avis. These organizations trust Sedai to optimize their cloud environments and improve operational efficiency.

Competition & Differentiation

How does Sedai differ from other cloud optimization platforms?

Sedai offers 100% autonomous optimization, proactive issue resolution, application-aware intelligence, full-stack cloud coverage, release intelligence, and plug-and-play implementation. Unlike competitors, Sedai operates without manual intervention and focuses on application outcomes, not just infrastructure metrics.

What unique features set Sedai apart from competitors?

Unique features include 100% autonomous optimization, proactive issue resolution before user impact, application-aware intelligence, full-stack coverage across major clouds and Kubernetes, release intelligence, and a quick, agentless setup process.

What advantages does Sedai provide for different user segments?

Platform engineers benefit from reduced toil and IaC consistency; IT/cloud ops see lower ticket volumes and safer automation; technology leaders gain measurable ROI and lower cloud spend; FinOps teams align engineering and cost goals; SREs get proactive SLO protection and less pager fatigue.

Why should a customer choose Sedai?

Customers should choose Sedai for its autonomous optimization, proactive issue resolution, application-aware intelligence, full-stack coverage, safety-by-design, quick setup, and proven results such as significant cost savings and productivity gains.

What pain points does Sedai address for its customers?

Sedai addresses pain points such as operational toil, ticket queues, risk vs. speed trade-offs, autoscaler limits, visibility-action gaps, hybrid complexity, cost surprises, tool sprawl, and misaligned priorities between engineering and finance teams.

Sedai Logo

We Built Sedai Because Toil Sucks.

No one becomes an engineer to right-size containers all day. That’s why we created the world’s first self-driving cloud: To free millions of engineers from endless toil.

What customers say
Sedai Leadership Team
Background

"As an engineer, I have done umpteen optimizations. Not one of them was exciting to me. That’s why we built Sedai. It’s safe. It’s efficient. It’s autonomous. And it just works.”

Suresh Mathew Headshot Close

Suresh Mathew

Founder & CEO

Sedai by the Numbers

We're making the cloud cheaper, faster, & safer. One action at a time.

$3 Billion

Total cloud spend managed for our enterprise customers

25 Million

Optimization actions made by Sedai — and counting

0

Incidents caused by our platform in production

Our Leadership Team

Sedai is led by world-leading experts in autonomous systems.

Suresh Mathew Headshot Close

Suresh Mathew

Founder & CEO

Benji Thomas Headshot (Square)

Benji Thomas

Co-founder & CTO

Vaneet Bhaskar Headshot (Square)

Vaneet Bhaskar

CRO

Oksana Patel Headshot.jpg

Oksana Patel

VP, Marketing

Our Investors

We're proud to be backed by world-class investors who believe in our mission.

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