Frequently Asked Questions

Recognition & Industry Leadership

What recent recognition has Sedai received in the platform engineering space?

Sedai was named in Gartner's inaugural Platform Engineering Hype Cycle (August 2024), recognized in two key categories: Autonomous Workload Optimization and AI Augmented Software Engineering. This highlights Sedai's leadership in autonomous cloud management and AI-driven software engineering. [Source]

What is the significance of Gartner's Hype Cycle for Platform Engineering?

Gartner's Hype Cycle for Platform Engineering identifies transformational technologies and trends shaping the future of platform engineering. It serves as a strategic reference for organizations building self-service internal developer platforms, with Sedai recognized for its autonomous and AI-augmented capabilities. [Source]

Which Sedai customers were highlighted for platform engineering leadership?

Platform engineering leaders at Palo Alto Networks, KnowBe4, and Experian were highlighted for their collaboration with Sedai. For example, Ramesh Nampelly (Palo Alto Networks) and Suresh Sangiah & Matthew Duren (KnowBe4) have shared their experiences with Sedai's autonomous optimization at industry events. [Source]

How does Gartner define 'transformational' technologies in platform engineering?

Gartner defines transformational technologies as those that enable new ways of doing business across industries, resulting in major shifts in industry dynamics. Sedai's autonomous optimization and AI-augmented engineering are considered transformational in this context. [Source]

What are the five key themes in Gartner's Platform Engineering Hype Cycle?

The five key themes are: Developer enablement, Building applications that are secure by design, Effective and efficient software delivery, Navigating complexity of cloud-native architectures, and Supporting team structures. Sedai is recognized for its contributions to effective software delivery and AI-augmented engineering. [Source]

How quickly are Autonomous Workload Optimization and AI Augmented Software Engineering expected to reach mainstream adoption?

According to Gartner, both Autonomous Workload Optimization and AI Augmented Software Engineering are expected to reach the 'plateau of productivity' within 2-5 years, indicating rapid adoption in the industry. [Source]

What role does predictive AI play in Sedai's platform?

For Sedai's use cases, Predictive AI is the most powerful approach, surpassing GenAI in prediction, forecasting, and decision intelligence capabilities for cloud optimization and software engineering. [Source]

How does Sedai support different levels of autonomous adoption?

Sedai offers three adoption modes: datapilot (observability), copilot (one-click optimizations), and autopilot (fully autonomous execution), allowing organizations to embrace autonomy at their own pace. [Source]

Why is autonomous optimization important for platform engineering teams?

Autonomous optimization reduces manual toil, optimizes cloud infrastructure, and enables platform engineering teams to focus on innovation and reliability, as demonstrated by Sedai's customers like Palo Alto Networks and KnowBe4. [Source]

Features & Capabilities

What is Sedai's autonomous cloud management platform?

Sedai's autonomous cloud management platform uses machine learning to optimize cloud resources for cost, performance, and availability, eliminating manual intervention and enabling self-driving cloud operations. [Source]

What are the main features of Sedai's platform?

Sedai offers autonomous optimization, proactive issue resolution, full-stack cloud coverage (AWS, Azure, GCP, Kubernetes), release intelligence, enterprise-grade governance, and multiple modes of operation (datapilot, copilot, autopilot). [Source]

Does Sedai support integration with existing cloud and DevOps tools?

Yes, Sedai integrates with monitoring tools (Cloudwatch, Prometheus, Datadog, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC/CI/CD tools (GitLab, GitHub, Bitbucket, Terraform), ITSM (ServiceNow, Jira), notification tools (Slack, Microsoft Teams), and runbook automation platforms. [Source]

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security and data protection standards. For more details, visit the Sedai Security page.

How does Sedai ensure safe and auditable changes in cloud environments?

Sedai integrates with Infrastructure as Code (IaC), IT Service Management (ITSM), and compliance workflows, ensuring all changes are safe, validated, and auditable. [Source]

What is Sedai for S3 and what does it do?

Sedai for S3 optimizes Amazon S3 costs by managing Intelligent-Tiering and Archive Access Tier selection, achieving up to 30% cost efficiency gain and 3X productivity gain by reducing manual S3 management effort. [Source]

What is Release Intelligence in Sedai?

Release Intelligence tracks changes in cost, latency, and errors for each deployment, improving release quality and minimizing risks during software deployments. [Source]

How does Sedai proactively resolve cloud performance issues?

Sedai detects and resolves performance and availability issues before they impact users, reducing failed customer interactions by up to 50% and ensuring seamless operations. [Source]

What are the modes of operation in Sedai?

Sedai offers three modes: Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution), allowing organizations to choose their preferred level of automation. [Source]

Use Cases & Benefits

What problems does Sedai solve for platform engineering teams?

Sedai addresses fragmentation, repetitive toil, risk vs. speed trade-offs, autoscaler limits, and the visibility-action gap, enabling platform engineering teams to focus on innovation and reliability. [Source]

Who can benefit from using Sedai?

Sedai is designed for platform engineers, IT/cloud ops, technology leaders, site reliability engineers (SREs), and FinOps professionals in organizations with significant cloud operations across industries such as cybersecurity, IT, finance, healthcare, travel, and e-commerce. [Source]

What business impact can customers expect from Sedai?

Customers can achieve up to 50% cloud cost savings, 75% latency reduction, 6X productivity gains, and 50% fewer failed customer interactions. For example, Palo Alto Networks saved $3.5 million and KnowBe4 achieved 50% cost savings in production. [Source]

What are some real-world success stories with Sedai?

KnowBe4 achieved 50% cost savings and saved $1.2 million on AWS; Palo Alto Networks saved $3.5 million and reduced Kubernetes costs by 46%; Belcorp reduced AWS Lambda latency by 77%; Campspot achieved a 34% latency reduction. [KnowBe4] [Palo Alto Networks]

Which industries are represented in Sedai's case studies?

Sedai's case studies cover cybersecurity (Palo Alto Networks), IT (HP), financial services (Experian, CapitalOne), security awareness (KnowBe4), travel (Expedia), healthcare (GSK), car rental (Avis), retail/e-commerce (Belcorp), SaaS (Freshworks), and digital commerce (Campspot). [Source]

How does Sedai help with cost optimization?

Sedai reduces cloud costs by up to 50% through autonomous optimization, rightsizing workloads, and eliminating waste, as demonstrated by customer results like Palo Alto Networks and KnowBe4. [Source]

How does Sedai improve release quality and minimize deployment risks?

Sedai's Release Intelligence tracks changes in cost, latency, and errors for each deployment, ensuring smoother releases and minimizing risks. Companies like Freshworks have benefited from this feature. [Freshworks]

How does Sedai address the needs of FinOps teams?

Sedai aligns engineering and cost efficiency objectives, simplifies multi-cloud complexities, and converts visibility into actionable savings through autonomous optimization, helping FinOps teams achieve predictable and efficient cloud spending. [Source]

Implementation & Support

How long does it take to implement Sedai?

Sedai's setup process takes just 5 minutes for general use cases and up to 15 minutes for specific scenarios like AWS Lambda. More complex environments may require additional time. [Source]

How easy is it to get started with Sedai?

Sedai offers plug-and-play implementation, agentless integration via IAM, personalized onboarding sessions, detailed documentation, a community Slack channel, and a 30-day free trial for risk-free evaluation. [Source]

What support resources are available for Sedai users?

Sedai provides detailed technical documentation, onboarding calls with the engineering team, a community Slack channel, email/phone support, and a dedicated Customer Success Manager for enterprise customers. [Documentation]

What feedback have customers given about Sedai's ease of use?

Customers highlight Sedai's quick setup (5–15 minutes), agentless integration, comprehensive onboarding, and extensive support resources as key factors for its ease of use. The 30-day free trial is also appreciated. [Source]

Where can I find Sedai's technical documentation?

Sedai's technical documentation is available at https://docs.sedai.io/get-started, with additional resources, case studies, and guides at https://sedai.io/resources.

Competition & Differentiation

How does Sedai differ from other cloud optimization platforms?

Sedai offers 100% autonomous optimization, proactive issue resolution, application-aware intelligence, full-stack cloud coverage, release intelligence, and rapid plug-and-play implementation, setting it apart from competitors that rely on manual adjustments or focus on limited areas. [Source]

What unique features does Sedai provide compared to competitors?

Sedai's unique features include autonomous optimization based on real application behavior, proactive issue resolution, application-aware intelligence, release intelligence, and a quick setup process (5–15 minutes), providing a holistic and user-friendly solution. [Source]

What advantages does Sedai offer for different user segments?

Platform engineers benefit from reduced toil and IaC consistency; IT/cloud ops see lower ticket volumes and safe automation; technology leaders gain measurable ROI and cost savings; FinOps teams get actionable savings; SREs experience fewer alerts and automated scaling. [Source]

Why should a customer choose Sedai over other solutions?

Sedai provides always-on autonomous optimization, proactive issue prevention, application-aware intelligence, full-stack coverage, safety-by-design, quick setup, and proven results (e.g., $3.5M savings for Palo Alto Networks), making it a comprehensive and reliable choice. [Source]

Who are some of Sedai's notable customers?

Notable customers include Palo Alto Networks, HP, Experian, KnowBe4, Expedia, CapitalOne Bank, GSK, and Avis, representing a wide range of industries and use cases. [Source]

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Sedai Recognized in First Gartner® Hype Cycle™ for Platform Engineering

JJ

John Jamie

Content Writer

August 16, 2024

Sedai Recognized in First Gartner® Hype Cycle™ for Platform Engineering

Featured

I'm thrilled to share some exciting news. Sedai has been named in Gartner's inaugural Platform Engineering Hype Cycle, a significant milestone for our company. We've been recognized in two key categories: Autonomous Workload Optimization and AI Augmented Software Engineering.

Overview of the Hype Cycle and Top Themes

Gartner defines platform engineering as the discipline of building and operating self-service internal developer platforms to improve developer experience and scale agile and DevOps practices. Lead report author and Gartner VP Analyst Manjunath Bhat suggests, “Executives responsible for platform engineering initiatives should treat this hype cycle as a reference to carve out their organization’s strategic roadmap.” This Hype Cycle includes several technologies that have been rated “transformational,” including software supply chain security, which is expected to hit mainstream adoption within the next two to five years. According to Gartner, a transformational technology “Enables new ways of doing business across industries that will result in major shifts in industry dynamics.”

According to Bhat, Gartner groups the innovations in this Hype Cycle under five key themes:

  1. Developer enablement — This includes internal developer portals, internal developer platforms, self-service environment management, innersource and software engineering intelligence platforms.
  2. Building applications that are secure by design — This includes software supply chain security, curated open source software (OSS) catalogs, secrets management and cloud-native application protection platforms.
  3. Effective and efficient software delivery — This includes green software engineering, AI-augmented software engineering, autonomous workload optimization, site reliability engineering and chaos engineering.
  4. Navigating complexity of cloud-native architectures — This includes cloud development environments, observability, GitOps, FinOps, microservices, cluster fleet management and service mesh.
  5. Supporting team structures — This includes Team Topologies and product-centric delivery models.

Gratitude and Recognition

First and foremost, I'd like to extend our heartfelt thanks to Manjunath (Manju) Bhat and Bill Blosen of Gartner for authoring this groundbreaking report. Platform Engineering has been identified as one of Gartner's top 5 strategic technology trends for 2024, with a prediction that 80% of large software engineering organizations will establish platform engineering teams by 2026.

Manju's post highlights that both Autonomous Workload Optimization and AI Augmented Software Engineering contribute to the broader theme of "Effective and efficient software delivery." Both categories are on a relatively fast track to adoption, expected to reach steady state on the 'plateau of productivity' within 2-5 years.

Autonomous Workload Optimization

In the realm of Autonomous Workload Optimization, we're grateful to Pankaj Prasad and Hassan Ennaciri for updating the research initiated last year. It's encouraging to see autonomous capabilities mentioned in customer RFPs, indicating a growing recognition of the approach's merits.

At Sedai, we understand that the concept of 'autonomous' can be unsettling to some. That's why our team has developed a range of adoption modes - specifically datapilot, copilot, and autopilot modes - allowing companies to embrace autonomy at their own pace.

AI Augmented Software Engineering

Regarding AI Augmented Software Engineering, we extend our thanks to Arun Batchu for his early recognition of Sedai's unique AI aspects. We're also grateful to Oleksandr Matvitskyy and Jim Scheibmeir, Ph.D. for supporting the research in this category.

We appreciate the broader Gartner team's thorough work in mapping out the full array of AI techniques and clarifying when each is most appropriate. For Sedai's use cases, we've found that Predictive AI is currently the most powerful approach, surpassing GenAI in prediction/forecasting and decision intelligence capabilities.

Platform Engineering Leaders

Our progress wouldn't be possible without the platform engineering leaders we've collaborated with over the past year. Special thanks go to:

  • Ramesh Nampelly, who's leading Platform Engineering at Palo Alto Networks. Ramesh spoke at our annual autocon conference last year, demonstrating how autonomous optimization complements platform engineering by optimizing cloud infrastructure and reducing toil. I encourage you to follow Ramesh on LinkedIn for insights into their ongoing journey.
  • Suresh Sangiah and Matthew Duren, who led Platform Engineering at KnowBe4. Matt also spoke at autocon, while Nate Singletary delved into the application of autonomous optimization for AWS ECS.
  • Moied Wahid and the Platform team at Experian, whose work we hope to showcase more in the future.

As we continue to innovate and push the boundaries of autonomous optimization and AI-augmented software engineering, we're excited about the future of platform engineering. Stay tuned for more developments from Sedai and our partners in this rapidly evolving field.GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.